Frequently Asked Questions
Here are the answers you are looking for…
What are your hours?
Normal visit hours are between 6:30a-10p. If you want a visit outside those hours we can accommodate, with an additional fee. Office hours are Monday-Friday 9a-4p.
There are lots of options, why should I pick you?
I have animals not listed, or a whole pack worth of animals, can you help?
My dog doesn’t like new people / is nervous and shy with new people / can be aggressive.
I have a semi-feral or feral cat
What happens when its too hot, raining, or snowing?
Are you insured and bonded?
Do you offer care on weekends and holidays?
How much advance notice do you need to schedule a service?
If you request a visit with less than 24 hours notice you may incur an additional fee, we will always do our best to accommodate your request.
If you know you have a trip booked during a holiday, especially Christmas, New Years and anything in the summer months the sooner you book the better!